NDIS Support Services vs. Traditional Aged Care: What’s the Difference?

November 12, 2025

Introduction

Navigating support systems in Australia can sometimes feel complex. When you or a loved one needs assistance, it is crucial to understand which pathway is right for your circumstances. The Australian government offers two primary frameworks: the National Disability Insurance Scheme (NDIS) and traditional aged care. While both provide vital support services, they cater to different needs and age groups. Understanding the distinction between an NDIS plan and aged care services is the first step toward accessing the right support for a fulfilling life.

Overview of Support Systems in Australia

Australia has distinct service systems to support its citizens. The National Disability Insurance Scheme (NDIS) is the cornerstone of disability services for people under 65, focusing on individual needs and long-term goals.

In contrast, the aged care system is specifically structured to assist older Australians, generally those over 65, with their health and lifestyle needs as they age. Knowing which system you fall under is key to getting the right help. Let’s look closer at what each system offers.

Understanding NDIS Support Services

The National Disability Insurance Scheme (NDIS) is a national framework designed to support Australians who have a permanent and significant disability. Managed by the National Disability Insurance Agency (NDIA), this disability insurance scheme is not a welfare system but a lifelong approach to providing people with the resources they need to achieve their goals. The core principle is to empower individuals by giving them more choice and control.

An NDIS plan is tailored to your unique circumstances and aspirations. The process involves assessing your individual needs and allocating funding for the supports and services that will help you meet your objectives. This participant-centred approach ensures that the NDIS support services you receive are relevant and effective.

You are in the driver’s seat, choosing your service providers and deciding how your support is delivered. Whether you need help with daily tasks, specialised therapies, or assistive technology, the NDIS is designed to help you participate fully in your community. You can find more information on the official NDIS website.

What Is Traditional Aged Care?

Traditional aged care provides support for older Australians who need help to continue living independently and safely. Primarily funded by the Australian government, these aged care services are generally for individuals over 65 years of age (or 50 years for Aboriginal and Torres Strait Islander people) who require assistance with various aspects of life.

The focus of aged care is often on helping with personal care, health needs, and daily living tasks that have become difficult due to age-related conditions. This can range from help with showering and meal preparation at home to more comprehensive care in a residential facility. Unlike the NDIS, which is geared towards disability-related goals, aged care is structured to support wellbeing in later life.

Service delivery can vary, with some individuals receiving support in their own homes while others move into residential aged care homes that provide 24-hour care. The goal is to ensure older Australians maintain a good quality of life, stay connected to their community, and receive the care they need in a dignified manner.

Roles of Government in Disability and Aged Services

The Australian government plays a central but distinct role in overseeing both disability services and aged services. For disability support, the government established the National Disability Insurance Agency (NDIA) to implement and manage the NDIS. The NDIA is responsible for determining eligibility and approving the funding for individual plans. This system operates separately from other government services like Medicare, which covers health-related costs for all Australians.

For aged care, the government sets the policy, regulates the quality of care, and provides the majority of the funding for aged care services across the country. It determines who is eligible and what subsidies are available through assessments, but the services are delivered by a wide range of approved service providers.

This table highlights the primary differences in the government’s role between the two systems:

Feature NDIS Traditional Aged Care
Governing Body National Disability Insurance Agency (NDIA) Department of Health and Aged Care
Primary Focus Supporting people under 65 with permanent and significant disability. Supporting people over 65 with age-related care needs.
Funding Model Individualised funding packages based on personal goals. Subsidised programs and services delivered by providers.
Relation to Medicare Separate from Medicare; it does not fund clinical health services. Works alongside Medicare; some health services are integrated.

Key Features of NDIS Support Services

The NDIS is defined by its commitment to putting you, the NDIS participant, at the centre of all decisions. Its key features are designed to offer flexibility, choice, and control over the support services you receive.

Unlike a one-size-fits-all approach, your NDIS plan is built around your life and your goals. Whether it’s deciding on your support worker hours or choosing a specific therapy, the scheme empowers you to create a life of your own design. We will now explore the types of supports, the flexibility of plans, and the benefits for participants.

Types of Funded Supports Through the NDIS

One of the most powerful aspects of the NDIS is the wide array of supports it can fund to help you with everyday activities and achieve your goals. The funding is typically divided into three main categories: Core, Capital, and Capacity Building support. This structure is designed to cover all aspects of your life, from daily needs to long-term skill development.

For example, your funding could be used for a support worker to assist with personal care, a therapist to help you build new skills, or equipment to make your home more accessible. The NDIS funding criteria require that the support is reasonable and necessary and directly related to your disability.

Funded supports can include:

  • Core Support: Assistance with daily personal activities, household tasks, and participation in social and community events.
  • Capacity Building: Funding for therapies or training to build your independence and skills, such as occupational therapy or employment support.
  • Assistive Technology: Equipment to help you with daily tasks, from communication devices to mobility aids.
  • Home Modifications: Changes to your home, like ramps or bathroom modifications, to improve your safety and accessibility.

Flexible and Individualised Plans

At the heart of the NDIS is the principle that no two people are the same, and therefore, no two NDIS plans should be either. Your plan is a personalised agreement that outlines your goals and the funding you will receive to pursue them. This process is collaborative, involving you, your family or support person, and an NDIS representative.

This flexibility ensures that the support services you receive are directly tied to your individual needs. For instance, if your goal is to improve communication, your plan might include funding for a speech therapist or specialised communication devices. If you want to become more involved in your community, it could fund a support worker to help you attend local groups or events.

You have the power to choose how your plan is managed: you can self-manage your funds, use a plan manager, or have the NDIA manage it for you. This choice gives you control over who provides your supports and how your budget is spent, ensuring the plan works for you.

Benefits for Participants and Their Families

The NDIS provides tangible benefits that extend beyond just funding, aiming to improve the overall wellness of an NDIS participant and their support network. By providing access to tailored supports, the scheme helps people with a disability develop new skills, increase their independence, and participate more fully in community life.

This empowerment has a ripple effect, also benefiting the family member or carer. With access to services like respite care, counselling, and specialised training, families can receive the support they need to maintain their own wellbeing while caring for their loved ones. This holistic approach fosters a stronger support system for everyone involved.

Key benefits include:

  • Greater independence through supports like occupational therapy and assistive technology.
  • Increased social participation and community connection.
  • Access to specialised supports that may have been unaffordable before.
  • Support for families and carers to reduce stress and improve their capacity.
  • Opportunities for skill development and achieving personal goals.

Main Aspects of Traditional Aged Care

Traditional aged care in Australia is structured to provide a safety net for seniors, ensuring they receive the help they need as their circumstances change. The system focuses on providing practical support services to help with daily life and maintain health and wellbeing.

Unlike the individualised funding model of the NDIS, aged care is often delivered through specific programs, with services provided by a network of government-approved organisations. The support available is designed to address the common challenges of aging, from needing a hand at home to requiring full-time care. Let’s look at the programs and types of care available.

Common Aged Care Programs and Services

The Australian government funds a range of aged care services to cater for different levels of need. These programs are delivered by approved service providers across the country, ensuring a standard of quality and accountability. The entry point to these services is typically an assessment to determine the type and level of care required.

One of the main programs provides support for people who want to remain living in their own homes. This can include a package of services tailored to the individual, covering things like personal care, nursing, and help around the house. The goal is to support independence for as long as possible.

For those with higher care needs, residential aged care offers accommodation and full-time support. These facilities provide a comprehensive range of services, including 24/7 nursing and personal care, meals, and social activities. The government subsidises the cost of these services, though residents are usually required to contribute to the cost of their care and accommodation.

Residential Versus Community-Based Care

A key aspect of traditional aged care is the choice between receiving support in your own home or moving into a dedicated residential facility. This choice often depends on your level of need, personal preference, and living situation. Community-based care is designed to help you stay independent at home for longer.

This model brings support services to you, allowing you to remain in a familiar environment. Carers might visit daily or weekly to help with specific tasks. Residential care, on the other hand, provides a comprehensive solution for those who can no longer live safely at home, offering continuous support and accommodation.

Here’s a simple breakdown:

  • Community-Based Care: You receive services like cleaning, personal care, and social support in your own home.
  • Residential Care (Aged Care Homes): You live in a facility that provides full-time accommodation, meals, and 24/7 nursing and personal care to support your wellness.

Support for Daily Living and Social Inclusion

A primary goal of aged care is to provide practical support for daily living tasks to ensure safety and wellbeing. This personal care can be crucial for maintaining dignity and independence. Services are designed to assist with activities that may have become challenging due to age or health conditions.

Furthermore, aged care recognises the importance of social inclusion for mental and emotional health. Service providers often organise group activities, outings, and social programs to help individuals stay connected with their community and form new friendships. This focus on engagement helps combat loneliness and promotes a positive outlook.

Common supports include:

  • Assistance with daily living tasks such as showering, dressing, and meal preparation.
  • Access to allied health professionals, like occupational therapist,s for assessments and support.
  • Funding for minor home modifications to improve safety and mobility at home.

Conclusion

In summary, understanding the differences between NDIS Support Services and Traditional Aged Care is essential for making informed decisions about care options in Australia. NDIS services are designed to provide tailored support that focuses on individual needs, offering flexibility and a range of funded supports. In contrast, Traditional Aged Care often relies on structured programs that may not cater as specifically to individual requirements. By recognizing these distinctions, individuals and families can better navigate their options, ensuring they receive the appropriate care and support. If you have any questions about NDIS services or need assistance navigating your options, don’t hesitate to reach out for guidance.

FAQs (Frequently Asked Questions)

A variety of questions often arise regarding NDIS support services and their comparison to traditional aged care. Many wonder about the eligibility criteria for accessing these services, particularly under the national disability insurance scheme. Potential participants and their families frequently inquire about the types of support available, including personal care and home modifications. Understanding the application process and the role of support workers can help clarify how these services are tailored to meet individual needs and enhance daily living.

Who is eligible for NDIS support services?

To become an NDIS participant, you generally need to be under 65 years of age when you first apply, be an Australian citizen or permanent resident, and have a permanent and significant disability. For children under 7 with a developmental delay, early intervention requirements may apply.

How do I apply for NDIS support or aged care?

For the NDIS, the first step is to contact the NDIA to request access, which involves completing an Access Request Form. You can do this via the NDIS website or with help from service providers. For aged care, the starting point is usually an assessment, which can be arranged through the government’s aged care portal.

Can NDIS also assist with daily living activities?

Yes, absolutely. NDIS support services can definitely help with daily living tasks. Your NDIS plan can include funding for a support worker to assist with personal care, meal preparation, and other household activities. The amount of support, or support worker hours, will be based on your individual needs.